FAQ

Our services are: Dry Cleaning, Laundry (Washing), Dry Cleaning (the process), Ironing, and Cleaning of Shoes and Bags.

Laundry (Washing) includes both clothing and household items, such as: linens, pillows, blankets, curtains, etc.

We also have an industrial laundry service and cater to hotels and restaurants.

Dry cleaning is regular cleaning without water; the laundry is cleaned with a special solution that does not contain water. After the stain is treated with special agents, the clothing is placed in a dry cleaning machine and cleaned without water.

There are fabrics that cannot be washed with water, such as furs and knitted garments. Therefore, such fabrics are cleaned dry.

There are many reasons why dry cleaning is better than washing at home. One reason is that water cannot handle many stains as effectively as the solutions used during dry cleaning. Entrusting it to professionals is also a way to prevent the fabric from being damaged.

On average, a minimum of 48 hours is required for your order to be ready. However, the duration is individual and depends on the complexity of the order.

Our delivery service is free, but it depends on the quantity of the order.

It is possible. Of course, every case is individual, but we use expensive solutions that maximally tackle all types of stains, with the exception of rare cases. It also depends on how much time has passed since the fabric was stained.

In the event of an item being lost or damaged due to our fault, compensation is provided according to the following rule: the item's new value minus the legally established amount for its depreciation. However, the amount received must not exceed five times the value of the service paid for cleaning the item.

A customer who frequently uses our service is registered as a regular customer and is gifted a 10% discount card. We also have special pricing offers for commercial customers who bring a large volume of orders.